Generali Companhia de Seguros

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          Code of Conduct

          The Generali Group Code of Conduct – approved by the Assicurazioni Generali S.p.A Board of Directors on 14 December 2012 – is our reference text and we ask for it to be put into practice and followed as a matter of course, not only to improve our working relationships, but also to strengthen our employees’ sense of belonging, in addition to strengthening our Group's appeal for those who share the same principles.

          Code of Conduct for Portugal 364 kb  

          As such, our Code of Conduct is a point of reference for our consultants, suppliers, agents, etc. Our Code sets out the behaviour that must be adopted, and provides specific guidance on conduct relating to: the promotion of diversity and inclusion, protection of company assets, prevention of conflicts of interest, corruption and bribery, financial reporting and handling of confidential information, money laundering, terrorist financing and international sanctions.

          We guarantee the utmost confidentiality and we protect anyone against unfair action or retaliation who has reported ethical doubts in good faith or who has worked on investigations launched following the reporting of an allegation. Retaliation is viewed as a violation of our Code and is punished with sanctions that, in the most serious cases, may involve the termination of the employment relationship. In addition to these safeguards, where permitted by law, we also investigate anonymous allegations.

          Reporting of concerns

          Everyone is encouraged to voice concerns or ask for clarification on any aspect of our Code. Confidentiality is guaranteed and we have zero tolerance for any form of retaliation. To facilitate this we have both local
          and Group level reporting channels available for people to report any concerns in all of the countries we operate in.

            Generali Portugal
          • by post: Local Compliance or HR - Rua Duque de Palmela, 11 - 1269-270 Lisboa.
          • by email: generali@generali.pt or web forms for all the countries we operate in via www.compliancehelpline.generali.com
            Group Head Office
          • by post: Group Compliance - Business Integrity - Piazza Cordusio 2, 20123 Milan.
          • by freephone numbers or web forms for all the countries we operate in via www.compliancehelpline.generali.com

          For detailed information on how concerns are handled see the Process on managing reported concerns